You’ve used the download method on an action, but you are not sure where exactly to find your downloads?
We’ve got you covered.
On Android:
- On your Android device, search for or go to
Files,File Manageror similar app(s) in your app drawer - Find the
Internal Storagemenu option and navigate there. In certain instances it may also be calledDevice Storage. - Within the internal storage, you should see various folders. Now locate the
Documentsfolder. NOTE: Not the Downloads folder - Tap on the
Documentsfolder to access its contents - When you are inside the
Documentsfolder, you should see your downloaded items. They may be organized by date, file type, or in the order of download. - Once you locate the desired file, tap on it to open or share it.
On iOS:
- On your iOS device, look for the
Filesapp and tap to open it - Your
Filesapp will either open up in theBrowsetab or on an already selected section. Main sections includeiCloud Drive,On my iPhone,Downloadsand other locations. TheOn my iPhonesection represents the files stored locally on your device. - If your app has opened on the
Browsetab, jump tostep 6 - If your app has opened on the
On my iPhoneselection, jump tostep 8 - If your app has opened on another section, i.e.
iCloud Drive, click on theBrowsemenu item in the top left corner (next to the page title) - When you land on the
Browsetab, you can locate theOn my iPhoneoption - Tap on the
On my iPhoneoption - With the
On my iPhoneoption selected, locate theJigxfolder - When you locate the
Jigxfolder, you can tap on it to access the files you wish to access. - Once you locate the downloaded file you want to access, tap on it to open, view, or share it.
